Testimonials

I had a mishap in my previous testimony didn't get to correct in edit my statement. My focal point of my testimony is for patients, such as myself are aware to self-advocate. Your visit should never be you versus the doctor. And that was my experience. I took it in stride, I tried to take an account of what the doctor was saying. But because it was my first appointment with Dr Reina, the accusations that were being stated had no basis or history to the notion of even saying it in the first place. We need more doctors that are open-minded, and have an open ear. Doctors should always be studying in their practice. my experience with this particular doctor was a lesson to be more stronger myself advocation. She was quick to tell me that it was all in my head of the symptoms that I was experiencing for over a year. I'm not sure if it was inadequacy or laziness on their part of not wanting to dive in to what it possibly could be the cause but either way it was no help to me. I'm so thankful that I followed my instinct and went and got another appointment with a different medical professional and I'm being helped in the way that I need to be. Very grateful. This taught me a lot to again self-advocate for myself don't let these doctors push you around and to thinking that it's all in your head or made up. Very disappointed in this practice because I had such a smooth transition with the front desk lady and the waiting room experience was so peaceful and calm, I've never had that atmosphere in a doctor's office. But I do have it now which is not true medical. I would not recommend this place but if you do do not get Dr Reyna or Dr Flores. It really did seem like I was pretty judged I don't know if it's because I'm a Medicaid patient or because of the way I look or my age but I could've went to Google and got more help than making an appointment to see these people. I am appreciative that I was able to speak to the manager of the doctor's office to let them know of my experience and that I will not be returning. I felt listened to and I really hope that she had brought it to the doctor's attention. So that the process of correction can start amongst the way that the doctors treat their patients. Honestly there's a lot of doctors that medically gaslight their patients, this isn't an isolated situation. Go at your own discretion.

Speaking to Dr. Raina about the physical reoccurring symptoms I was experiencing for more than a year was passed off as anxiety in the eyes of the doctor. Which is complete unprofessionally, certain medic professionals tend to gaslight meaning manipulate. If on is an inadequate they will pass it off like what your experiencing is made up so that they don't have to do the work. And then when it came to seeing my blood test results from a week before I had seen dr raina, she had convinced me that the facility didn't do a good job and then I should do it again. And which I did do it again that very day and my test results were lost in the system. I would never recommend this medical practice to anyone due to the fact that I had a similar situation with another doctor in this branch. Looks are very deceiving the lobby looks nice and it has a calmness to it.

Professional very courteous and quite frankly another great experience I've had at Tru Medical

Paul Brathwaite was great at my yearly physical. Excellent bedside manner, he took as much time as possible to discuss my health and wellness with me, I didn’t feel rushed at all. Very professional, kind and caring.

He is a wonderful Doctor, I will recommend him to everyone

Dr. Fernand is very compassionate and kind.

Thanks

Excelente doctor, me encanta muy cariñoso y respetuoso estoy feliz de encontrarlo , es mandado familiares y amigos

Me encanta un excelente, doctor, muy cariñoso y respetuoso, estoy encantada, de ser su paciente

Paul was great

I’ve been going here for over 8 years. And i recommend anyone to come to this clinic. Professional, friendly, caring, i would not go anywhere else.

Excellent patient care full determination for good health and services i am truly satisfied with the care well deserve place to be for you medical Care and the staff is so Great make you want to live a longer life God bless them all at 496 DeKalb Ave Brooklyn New i love going i always come out felling better no matter what i am in for great staff caring and loving

Love going to this office, music is so sentimental and it’s Clean and very comfortable for the wait time you’re there for your visit. Love Dr Polavarapu, he’s a very good doctor and he is very knowledgeable and helpful when dealing with patients and his staff.

Very warm and pleasant doctor understanding of my needs and I can’t wait to see him again to tell him how I’m doing. I hope this medication Work.

I recently had an appointment with Dr. Paul Chen and was very impressed with the level of care I received. Dr. Chen was very knowledgeable about my condition and took the time to explain. Dr. Paul Chen listened attentively and addressed all my concerns. The staff was also very friendly and helpful, and the office was clean and well-maintained. I highly recommend Dr. Paul Chen and would not hesitate to return for future care.

Very good

1st time meeting FNP Paul Brathwaite, went for my annual. He was very thorough and detailed with my Physical. I was very comfortable during the appt. He pointed out things that may/could be a health concern. I was very satisfied with my appointment.

Brendan Farnand and his team couldn't be nicer! I hate going to the doctor but he made it easy! I highly recommend!

Es un doctor muy bueno que te ayuda a con todos lo necesario como medico

Excellent service. The assistants at the front desk are very nice, professional and extremely helpful. Dr. Farnand was very caring and kind. I highly recommend Tru Medical.

Excellent drs

I am always greeted with kindness and respect from both Dr. Fernand and the Medical Assistants.

Very attentive and he cares for your overall health good doctor

Quick and efficient

Very informative and professional

Professional clean through

Good

Fine.

Informative and helpful

Good happy holidays… still need referral for specialist. Thanks

Dr Chwn was kind, informative and attentive. I'm looking forward to continuing being under his care.

Friendly staff, everything is pretty easy and straight forward.

Very good

Finally seeing Dr. P in person

Very nice doctor!

My questions were answered and I was prescribed what I needed.

Dr call on time provided all inform assisting very polite thank u

Bery Good

Dr Chen does a great job giving background information and helping you to understand results and what they mean

I have never had a bad experience with them always attentive

Good dr he explained everything and listened, prescribed my medication and refill ,order my blood test everything I need. Take a time with patients.

Very helpful and friendly staff

Walked in, without an appointment, and was able to be seen. Got my flu shot while I was there. Was able to see the doctor for what I initially walked in for, as well as, some other things. From the receptionist, to the medical assistants, and the Dr, everyone was friendly, accommodating, and professional.

Dr P is the best!.

Dr. Chen was great -- very friendly, explained everything clearly, super helpful

Dr Chen was kind and quite thorough helping me schedule various test that I have to get for my annual checkup.

He is really good and also he take care of his patients. And help them with their problems? And also he will help those patients that in need of assistance? He would tell them what they need to do and they go out there and do it because I see that true medical has some good doctors.

Good

everyone was very kind and helpful, happy to have you as my primary care provider

Efficient and everyone was helpful and polite

So far I’m OK with everything

Great doctor!

Always the best l love my doctor and his staff on point with everything, Love you guys stay safe ❤️.

Great efficient experience

Everyone is so incredibly nice, maybe a little long waiting but best is to find time they are not busy! DR. P.. DR. Kwasi amazing people! The ladies in front desk are sooooo nice! I’m so glad that I found them!

Awesome

Very eas

Good

They are very responsible very respectful nice clean place I couldn’t asked for a better Clinic I’m very happy where I’m at

Very friendly and kind. Patient understanding.

Love coming to this office, it’s most welcoming and Comfortable, the staff is nice and is very helpful!! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Great Dr, great staff and great location. Highly recommend!

Good